Frequently Asked Questions:

What is this tool?

This catalogue export facility allows you to search our entire sales and distribution catalogue for product information, metadata, images and other media that is available (eg. audio samples and PDFs), and enables you to extract this data in order for you to keep your website up-to-date with our most recent releases and help your marketing efforts.

What gets downloaded to my computer?

At the end of the process you receive a spreadsheet file containing all relevant product information plus you also get the option to download the corresponding product images, if they are available.

How do I search the catalogue?

Search by Filters

Allows you to search using the different categories uses to classify our products

  • To reveal all options in a filter category click the small arrow button
  • To select or deselect an entire filter category click on the small box
  • Select filters as you would a category
  • A grey box indicates a partial category selection. When you have made your selections click Continue

Search by Item Code

Allows you to search using the unique identification code assigned to each product

  • Enter one or more Item Codes separated by commas (eg. 0571536603, 0571536581, 0571534481)
  • If you wish to delete your entry select the x next to the search field
  • When you have finished adding your item codes click Continue

Search by Product title

Allows you to search by the name of the product

  • Enter product title then click Continue
  • If you wish to delete your entry select the x next to the search field

Search by Contributor

Allows you to search by one or multiple Contributors

  • Enter one or more contributors separated by commas;
  • If you wish to delete your entry select the x next to the search field
  • When you have finished adding your contributors click Continue

NB. If you wish to search by date only, simply leave the ‘Search by’ options blank and click on Continue to take you to the next page.

How long will it take to download the data?

This will depend on what you have chosen to download. If you are downloading the spreadsheet only then this is a relatively simple process and it will be generated quite quickly. If you also choose to download images then the length of time it will take for the extract to complete will vary according to the number of images you have chosen to access. To help you we give an estimated download time before you begin and we indicate how much of the download process has been completed during the process.

Why do a large number of products download so slowly?

If you are accessing corresponding product images this will slow the process as our system is downloading, converting, renaming and packaging the files for your convenience. We would advise you not to reload, refresh or navigate away from the page. Please be patient and let the extraction run its course.

Why can’t I download the entire catalogue in one file?

There are almost 100,000 products in the catalogue to choose from and downloading this amount of information simply is not possible as it causes the system to ‘time-out’. We recommend that you do not download more than 4,000 product records in one batch.

What can I do with the data I have downloaded?

You are able to use all product data we have supplied you on your website, including descriptions and images and the information can also be used in any marketing campaigns you are planning.

Are there any System requirements?

You will need Flash installed on your computer in order to use this catalogue exporting tool.
If you are using Firefox or Internet Explorer as your browser, then you may need to install the Flash Player plugin available here.
Those of you using the Chrome browser will not need to install the Flash player, as it is already packaged with Chrome.

What format are the files I’ve downloaded?

Catalogue Spreadsheet:

The catalogue spreadsheet is intended for any version of Microsoft Office Excel from version 2003 and above. Although we intend for this file to be used with Microsoft Office Excel, you may find that most popular office suites and spreadsheet applications will support this format.

Catalogue Images:

Images are saved in .PNG format. They come packaged in ZIP archives. A ZIP Archive is similar to a standard folder on your hard drive, with the added benefit of being small and capable of being sent via email. If you are using Windows XP, Vista or Windows 7, you should have no problem opening the file as you would a typical folder. If you are on a Mac simply double-click the ZIP file to un-zip it. Depending on your settings, downloaded files may automatically extract to a new folder. The original ZIP archive will remain where it was; seek out a folder with the same name as the original ZIP archive (usually in the same location as the original ZIP archive).

Where are my files saved to?

Files are always saved to your hard drive. We recommend creating a folder called ‘FMDealers Catalogue Data’ in an easy to find location on your computer, and saving your downloaded spreadsheets and images to this folder each time.

  • Upon selecting one of the buttons to save your files, a standard dialogue box will appear with the name of the file already entered. For your security, we cannot save files to your hard drive without your permission; this means that you are responsible for choosing an appropriate name and location for your file.

  • We highly recommend that you retain the “extension” (the last three characters of the file preceded by the “dot”) as this will make it easier to use the file on your computer. If you accidently saved the file and removed the extension, we recommend simply saving it again and the tool will suggest the extension for you.

  • As a reference; the spreadsheet name should look similar to the following suggestion:
    • FileName.xls

  • As a reference; the image ZIP archives should look similar to the following suggestion:

How do I access the ‘media’ files?

Have your developer look at the Media field and infer from its format how best to use it. By default, we always use the following formatting:


Where each line is a separate asset. With this in mind, your developer should be capable of “parsing” this information for use in your own systems.

If I navigate away from the page will my search be saved?

No. If you leave the page to visit another part of you will need to re-enter your search parameters into the catalogue exporter when you return.

None of the above?

Contact us; We will be glad to help in whatever capacity we can.


TITLE – name of product
ITEM CODE – unique product identifier
ISBN – 10-digit ISBN code
EAN – 13-digit ISBN code
ACCESS CODE – another type of product code, often a shortened reference code
DESCRIPTION – product blurb from site
SUBCATEGORY – classification of product by fmdealers
PUBLISHER – who published the product
SONG CONTENTS – list of songs from publication (if relevant)
INSTRUMENTS – instruments that the book is suitable for
GRADES – grade the instruments are arranged to
SYLLABUS – syllabus year that contents from the book are suitable for
ARRANGEMENT FORMAT –the type of arrangement the product is for
EXAM BOARD – exam board that contents from the book are suitable for
DIFFICULTY – level of difficulty of content from the book (Beginner/Easy/Intermediate/Advanced)